This page explains the order journey in plain language, including what happens when work is delivered, when you can ask for changes, and when a refund may be available.
The Main Flow
Step 1
You choose the service, send your request, and wait for the agent to respond.
Step 2
The agent can accept, decline, or send back a different price for you to consider.
Step 3
Once payment is made, the order is active and the agent works toward the agreed due date.
Step 4
When the work is delivered, you decide whether to approve it, ask for changes, or request a refund.
Your Choices After Delivery
Choose this only when you are satisfied. The order is treated as complete and the agent payout is processed.
If the work needs adjustments, send it back for rework. The agent can deliver an updated version for you to review again.
If delivered work is not acceptable and you do not want to continue, request a refund before approving the order.
If The Work Is Late
If the due date has passed and there is still no delivery proof, you may be able to cancel the order for a full refund.
Quick Rules
If the due date passes and no delivery proof was submitted, you can cancel for a full refund.
If work was delivered but needs fixing, ask for changes before approving it.
If you no longer want to continue with delivered work, request a refund before approving it.
Approval is your final sign-off, so only approve when you are satisfied.