Privacy Policy

Legal

Privacy Policy

Moto Tech (Pty) Ltd, operator of E-moto, is committed to protecting personal information in accordance with POPIA.

Effective: 3 May 2025

1. Purpose of This Privacy Policy

This Privacy Policy explains how we collect, use, store, and disclose your Personal Information when you access or use E-moto.

2. Personal Information We Collect

When you use E-moto, we may collect: • Full name • Email address • Uploaded media files (for example, vehicle images) • Automatically collected data (for example, device type and Firebase analytics data) We do not store payment information directly. Payment data is handled securely by Peach Payments.

3. How We Use Your Information

Your Personal Information may be used for: • Creating and managing user profiles • Displaying user-submitted media (for example, classified listings) • Providing customer support • Monitoring usage via Firebase analytics • Facilitating secure payment processing via Peach Payments • Complying with legal and regulatory requirements

4. Consent and Legal Grounds

By using the E-moto app or website, you consent to our collection and use of your Personal Information as set out in this policy. In certain cases, we may request additional explicit consent, particularly for marketing or additional services.

5. Data Storage and Retention

Personal Information is stored securely using Firebase infrastructure. We retain information only for as long as needed to provide services or as required by law. Uploaded media is stored in Firebase Storage and is accessible only to authorized personnel.

6. Disclosure of Information

We do not sell or rent your information to third parties. We may disclose Personal Information only to: • Employees or contractors of Moto Tech (Pty) Ltd on a need-to-know basis • Peach Payments for secure payment processing • Legal authorities where required by law

7. Security Safeguards

We use technical and organizational safeguards, including Firebase security rules and encryption protocols, to protect Personal Information from unauthorized access, alteration, or destruction.

8. Cookies and Analytics

E-moto uses cookies and Firebase analytics to enhance user experience. Cookies are used to track anonymous usage and are not used to identify you personally.

9. User Rights (POPIA)

You have the right to: • Access the Personal Information we hold about you • Request corrections or deletions • Withdraw consent (where applicable) • Lodge a complaint with the Information Regulator Information Regulator contact: Email: inforeg@justice.gov.za Phone: +27 (0)10 023 5207

10. Third-Party Links

E-moto may contain links to third-party platforms such as Peach Payments or social media. We are not responsible for their privacy practices and encourage you to review their policies.

11. Contact Us

Moto Tech (Pty) Ltd 280 Veronica Street Montana, Pretoria, Gauteng, 0151 Email: admin@e-moto.co.za This Privacy Policy may be updated periodically. Continued use of the app constitutes acceptance of any changes.